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Prize Redemptions FAQ

 

How do I redeem my prize?

To redeem a prize, click on the ‘Redeem’ button in the left hand navigation. If you haven’t completed the Verification (KYC) process or submitted your bank details, you will need to do that first. You can do this at any time and we encourage players to do it as early as possible. You will only need to do this once. Once you have successfully completed those steps, the Redeem Coins page will open. This will show your redeemable balance of Sweeps Coins. Each Sweeps Coin has a redemption value of US Dollar $1 per Sweeps Coin. This means that 5 Sweeps Coins (SC) has a redemption value of five US Dollars ($5). Per our Terms, we may require you to make a minimum redemption request of 100 Sweeps Coins / $100 to process a redemption. Enter the amount of coins that you wish to redeem and click Redeem Coins. 

 

What is the redemption value of a Sweeps Coin?

Each Sweeps Coin has a redemption value of US Dollar $1 per Sweeps Coin. This means that 5 Sweeps Coins (SC) has a redemption value of five US Dollars ($5).

 

How long does it take to receive a prize?

You must first submit a redemption request through the ‘Redeem’ button in the left hand navigation. You can do this 24/7. Our team will then process the redemption requests during normal business hours. ACH payments to your bank account typically take 1-3 business days to complete. You will receive an email with the status of the redemption request updates. 

 

Is there a fee for redeeming my prize?

No, there is no fee charged when you redeem a prize. Please note though that per our Terms, we may require you to make a minimum redemption request of 100 Sweeps Coins / $100  to process a redemption.

 

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Sweeptastic is a sweepstakes casino that provides free casino entertainment. With our sweepstakes model, you can win free coins that can be used on all games in our library. Try your luck with our exciting slots, table games and card games and get a chance to win exciting prizes.

The information you have agreed to provide will be used only for the purpose of this promotion. NO PURCHASE IS NECESSARY to enter the Sweepstakes. SWEEPSTAKES ARE VOID WHERE PROHIBITED BY LAW. For detailed rules, see Sweeps Rules.

Copyright © 2023 Sweeptastic. All rights reserved. Certain operations are performed by Heuston Gaming Inc., a Delaware C Corporation incorporated in the United States of America (company registration number 20249193), having its registered address at 651 N Broad St, Suite 201, Middletown, DE 19709, USA. Sweeptastic is owned by Heuston Gaming Limited, a limited liability company incorporated in Ireland (company registration number 733653), subject to Irish law, having its registered address at #19, G5, 3015 Lake Drive, Citywest, Dublin D24DKP4, Ireland. Both Heuston Gaming Limited and Heuston Gaming Inc. are wholly owned by Heuston Gaming Malta Limited, a limited liability company incorporated in Malta (company registration number C76987), subject to Maltese law, having its registered address at 5th Floor, CF Business Centre, Triq Gort, St Julians, Malta.